We want you to be fully satisfied with your purchase. If you are not satisfied with your order, we offer a simple and fair refund policy outlined below.
To be eligible for a refund, the item must be unused, in its original condition, and returned with all original packaging and accessories. Items that are damaged due to misuse or are missing components may not qualify for a full refund.
Refund requests must be submitted within a reasonable time after receiving your order. Requests made after this period may not be accepted.
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original payment method. The time it takes for the funds to appear may vary depending on your bank or payment provider.
Some items may not be eligible for a refund, including:
Downloadable software or digital products
Items marked as final sale or non-returnable
Opened or used ink cartridges or consumables (unless defective)
Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect. We recommend using a trackable shipping service when returning products.
We may offer exchanges in certain cases where a product is defective or damaged. Please ensure the issue is reported promptly after delivery.